We will gladly help you with any of your concerns. As a first step, we recommend looking at the L42-Wiki. If that does not answer your question, please consult the Support-Ticketsystem. For more urgent matters, please contact us via e-mail or telephone. Our support team is available between the hours of 10:00 and 18:00 (6 p.m.).

1. Client Wiki

Please take a moment to have a look at the L42 Client-Wiki. Many general questions concerning our services and workflows will already be answered there in your special client area.

to the Wiki

2. Ticketsystem

As a client with a valid support contract you have access to our Ticketsystem with the agreed upon response times.

to the Ticketsystem

3. Email

You can always reach us via Our response times are dependent on your current support contract.