We will gladly help you with any of your concerns. As a first step, we recommend looking at the L42-Wiki. If that does not answer your question, please consult the Support-Ticketsystem. For more urgent matters, please contact us via e-mail or telephone. Our support team is available between the hours of 10:00 and 18:00 (6 p.m.).
1. Client Wiki
Please take a moment to have a look at the L42 Client-Wiki. Many general questions concerning our services and workflows will already be answered there in your special client area.
to the Wiki
As a client with a valid support contract you have access to our Ticketsystem with the agreed upon response times.
to the Ticketsystem
You can always reach us via firstname.lastname@example.org. Our response times are dependent on your current support contract.